Shipping policy
Shipping Policy – ZENSIORAA
Last Updated: October 12, 2026
At ZENSIORAA, we are committed to delivering your orders safely and on time. Please read our shipping policy to understand our shipping process.
1. Order Processing Time
Orders are generally processed within 1–3 business days after successful payment or order confirmation. Orders placed on Sundays or public holidays may be processed on the next business day.
2. Shipping Time
Estimated delivery time within India is 5–10 business days after order processing. Delivery times may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Free shipping may be offered on selected products or promotional orders.
4. Order Tracking
Once your order has been shipped, tracking details will be shared through your registered email address, phone number, or other available communication channels, where tracking is supported.
5. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address and contact number. ZENSIORAA cannot guarantee delivery if incorrect or incomplete information is provided.
6. Delayed or Lost Shipments
Although we work with shipping partners to ensure timely delivery, delays may occur due to circumstances beyond our control. If your order is significantly delayed or appears to be lost, please contact our support team for assistance.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. Include your order number and clear photographs or videos of the issue so we can review your request under our applicable return and refund policy.
8. Delivery Issues
If a delivery attempt fails because the recipient is unavailable or the address is incorrect, the courier may attempt redelivery or return the shipment to the seller, depending on its policy.
9. Contact Us
For shipping-related questions or assistance, please contact:
Store Name: ZENSIORAA
Website: https://www.zensioraa.com
Email: khairnarmahesh34@gmail.com
Thank you for shopping with ZENSIORAA!
We appreciate your trust in us.